Refund policy

30-DAY RETURN & REFUND POLICY – KYLIE'S BOUTIQUE

Last updated: July 2026

At Kylie's Boutique, we want you to love your purchase. If you are not completely satisfied with your order, we are here to help. We offer a transparent, hassle-free 30-day return policy.

 

1. 30-DAY RETURN WINDOW

You have 30 days from the date your package is delivered to request a return or exchange. To be eligible for a return, your item must meet the following conditions:

  • The item must be unworn, unwashed, and in the same condition that you received it.

  • The item must have all original tags attached and be in its original packaging.

  • You must provide a valid proof of purchase (order number or receipt).

 

2. HOW TO INITIATE A RETURN

Starting a return is quick and simple:

  1. Contact Us: Send an email to info@kyliesboutique.com with your Order Number and the reason for your return.

  2. Receive Instructions: Our customer support team will review your request within 24 hours and provide you with a return authorization and the correct shipping address.

  3. Pack & Ship: Securely package the item in its original condition and mail it to the provided return address using a trackable shipping service.

(Please do not send items back to us without requesting a return first, as these cannot be processed).

 

3. RETURN SHIPPING COSTS & FEES

  • Customer Preference Returns: If you are returning an item due to sizing issues, personal preference, or buyer's remorse, the customer is responsible for paying the return shipping costs.

  • Restocking Fees: We do NOT charge any restocking fees.

  • Damaged or Incorrect Items: If you received a defective, damaged, or incorrect item, Kylie's Boutique will cover all return shipping costs or issue a free replacement immediately.

 

4. DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong item, please contact us within 7 days at info@kyliesboutique.com.

Please include clear photos of the issue and your order number. We will immediately arrange a free replacement or issue a full refund, including original shipping charges.

 

5. REFUNDS & PROCESSING TIME

  • Inspection: Once your return is received and inspected by our warehouse team, we will notify you via email regarding the approval or rejection of your refund.

  • Payout: If approved, your refund will be processed immediately. A credit will automatically be applied to your original method of payment (Credit Card, PayPal, Apple Pay, etc.) within 3 to 5 business days, depending on your card issuer.

  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

 

6. EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You can also contact our support team at info@kyliesboutique.com to assist with an exchange.

 

7. CONTACT US

If you have any questions regarding our Return & Refund Policy, please get in touch with our team:

Kylie's Boutique

Email: info@kyliesboutique.com

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Address: [Insert Your US Virtual Address Here]

United States

 

RETURN & REFUND POLICY – KYLIE'S BOUTIQUE

At Kylie's Boutique, we strive to provide a smooth and enjoyable shopping experience. If you are not completely satisfied with your purchase, we offer a clear and fair return policy. Please review the terms below.


100% MONEY-BACK GUARANTEE (NEW ITEMS)

We offer a full money-back guarantee on all non-discounted items. If you are not satisfied, you may return your item within the return period for a full refund. Please note: this guarantee does not apply to discounted or promotional items.


RETURNS & EXCHANGES ON SALE ITEMS

Items purchased on sale cannot be refunded, but can be exchanged for a different size or product.

  • Exchanges are allowed within the return period.

  • Customers are responsible for all shipping costs related to exchanges.


RETURN SHIPPING COSTS

All return and exchange shipping costs are the responsibility of the customer. Kylie's Boutique does not reimburse shipping fees and is not liable for any return shipping expenses.


RETURN PERIOD

Returns and exchanges must be requested within 30 days of receiving your order. Requests made after this period will not be accepted.


DEFECTIVE OR DAMAGED PRODUCTS

If you receive a defective or damaged item, we offer a full refund or free exchange, depending on your preference. Please contact us as soon as possible with clear photos of the issue.


HOW TO START A RETURN

To initiate a return or exchange, please contact us at: info@kyliesboutique.com Once your request is approved, you will receive detailed return instructions.


RETURN REQUIREMENTS

To ensure your return is processed correctly:

  • A completed return form must be included in your package.

  • Items must be returned in original condition.

  • Returns without the required form cannot be processed.


SUMMARY

At Kylie's Boutique, customer satisfaction is our priority. While refunds are only available for full-priced items, sale items can still be exchanged to ensure you receive the right fit or product.

If you have any questions, feel free to reach out to our support team at info@kyliesboutique.com or visit kyliesboutique.com.